Cancellation Policy
TRADESFOLKS PVT. LTD.
CANCELLATION & REFUND POLICY
Effective Date: 01 January 2026
Last Updated: 07 September 2026
Once a User subscribes to and activates any Paid Service provided by Tradesfolks.in, the payment made for such activated Paid Service shall generally be non-refundable, except where a refund is specifically approved under this Cancellation & Refund Policy or required under applicable law.
Users are advised to carefully review the applicable Service details, subscription terms, Terms & Conditions, and other applicable policies before making a payment or activating any Paid Service.
Tradesfolks.in provides its Services on a best-effort basis and does not guarantee the accuracy, timeliness, authenticity, availability, business outcome, or commercial success of content, enquiries, product listings, catalogs, leads, or other information submitted or posted by other Users.
1. REFUND REQUESTS
A User may submit a refund request, based on reasonable grounds, within 10 days from the date of payment.
Any refund request shall be considered in accordance with the applicable Company policy and may be applicable only to Services that have not yet been activated, commenced, delivered, or substantially performed.
Submission of a refund request does not automatically guarantee approval of the refund. Each request may be reviewed based on its individual circumstances, the applicable Service terms, and applicable law.
Refund requests should be submitted by email with relevant payment and transaction details to:
Billing & Refunds: billing@tradesfolks.in
Where a refund is approved, the processing period may take approximately 35–45 working days, depending upon the availability and verification of the required information and applicable payment-processing procedures.
Approved refunds will generally be processed through the same payment method used for the original transaction.
An amount received through one payment method will not ordinarily be refunded through a different payment method. For example, where payment was made by credit card, an approved refund will generally be processed to the same credit card, subject to the applicable payment processor's procedures.
2. ACTIVATED PAID SERVICES
Once a Paid Service has been activated, commenced, delivered, or substantially performed, the payment for that Service shall generally be non-refundable.
No refund shall ordinarily be available merely because a User does not receive a particular business result, enquiry, lead, sale, transaction, return on investment, or other commercial outcome.
Tradesfolks.in does not guarantee any specific number of enquiries, leads, sales, business transactions, customers, revenue, or return on investment from the use of its Services.
All Services are provided on a best-effort basis, and the availability and quality of business opportunities may depend on various factors outside the Company's reasonable control.
3. USER-GENERATED CONTENT & BUSINESS INFORMATION
Tradesfolks.in does not guarantee or endorse the accuracy, authenticity, timeliness, completeness, quality, legality, or reliability of content submitted or posted by other Users, including:
- Business enquiries
- Product listings
- Service listings
- Catalogs
- Trade leads
- Company information
- Product information
- Buyer or supplier information
Users are responsible for conducting their own verification and due diligence before entering into any business relationship or transaction with another User.
4. COMMUNICATION WITH BUSINESS CONSULTANTS
Tradesfolks.in shall not be responsible for misunderstandings, miscommunication, or disputes that may arise between a User and a Sales Agent, Business Consultant, or other representative, to the extent permitted by applicable law.
Users are encouraged to obtain important commitments, representations, or confirmations in writing through an appropriate official communication channel.
For confirmation regarding a Service, subscription, payment, or other important matter, Users may contact:
Support: support@tradesfolks.in
Users should rely on written confirmation received through an official Tradesfolks.in communication channel for matters requiring formal confirmation.
5. BUSINESS DEALS & RETURN ON INVESTMENT
Tradesfolks.in is a business networking and marketplace platform and does not guarantee the successful completion of any business transaction between Users.
Tradesfolks.in does not guarantee:
- Successful business deals;
- Sales or purchases;
- Customer acquisition;
- Specific business revenue;
- Specific enquiry or lead volume;
- Profitability;
- Return on investment; or
- Any particular commercial outcome.
The Services are provided on a best-effort basis to facilitate business opportunities through the Platform.
Accordingly, dissatisfaction with a commercial outcome or failure to achieve a particular business result shall not, by itself, constitute grounds for a refund of an already activated Paid Service.
6. BUYER & SELLER TRANSACTIONS
Tradesfolks.in does not act as the buyer or seller in transactions between Users and does not charge a commission merely for enabling communication or interaction between Users.
Tradesfolks.in does not control and, to the extent permitted by applicable law, is not responsible for:
- Quantity or quality of products or services offered by Users;
- Safety or legality of products or services;
- Availability of products or services;
- Ability of a supplier or seller to complete a transaction;
- Ability of a buyer to complete a purchase;
- Accuracy of information provided by Users; or
- Performance or conduct of any User in a transaction.
Users are responsible for independently evaluating and verifying the identity, credentials, business information, products, services, payment terms, and other relevant details of the parties with whom they intend to conduct business.
7. USER VERIFICATION & DUE DILIGENCE
Tradesfolks.in may use reasonable tools, processes, and techniques to review or verify certain information provided by Users.
However, due to the nature and scale of an online business platform, Tradesfolks.in cannot guarantee or independently confirm the identity, credentials, ownership, authorization, or authenticity of every User or every piece of information submitted to the Platform.
Users are therefore strongly encouraged to exercise appropriate caution and conduct their own due diligence before entering into any business transaction.
8. LIMITATION RELATING TO REFUNDS
Except where a refund is expressly approved under this Policy or required under applicable law, Tradesfolks.in shall have no obligation to refund payments for Paid Services that have already been activated, commenced, delivered, or substantially performed.
Nothing in this Policy is intended to exclude or restrict any rights or remedies that cannot legally be excluded or restricted under applicable law.
9. QUESTIONS, CLARIFICATIONS & GRIEVANCES
For questions, refund requests, cancellation-related matters, clarifications, or grievances regarding this Policy, please contact us:
Billing & Refunds: billing@tradesfolks.in
Support: support@tradesfolks.in
Website: www.tradesfolks.in
When submitting a refund or cancellation request, Users should provide relevant payment, invoice, subscription, account, or transaction details to help us review the request.
10. CHANGES TO THIS POLICY
Tradesfolks.in may amend, modify, or update this Cancellation & Refund Policy from time to time.
Any revised version will be published on the Site and shall become effective upon publication unless otherwise stated.
Users are advised to review this Policy periodically for updates.
© Tradesfolks Pvt. Ltd. All Rights Reserved.
TRADESFOLKS - A GLOBAL DIRECTORY AND RESOURCE OF INDIAN PRODUCTS
Subscribe to our newsletter for regular updates about Offers, Coupons & more
