TRADESFOLKS PVT. LTD.

PRIVACY POLICY

Effective Date: 01 January 2026
Last Updated: 07 September 2026

Tradesfolks.in, operated and managed by Tradesfolks Pvt. Ltd., is committed to protecting the privacy of its Users.

This Privacy Policy explains how we collect, use, store, protect, and manage personal and business information provided by Users while accessing or using www.tradesfolks.in and the services available through the platform.

We encourage all Users to read this Privacy Policy carefully to understand how their information may be handled when they register with Tradesfolks.in, use our Services, communicate with us, or otherwise interact with our platform.

This Privacy Policy applies to the website, platform, and Services operated by Tradesfolks.in and does not apply to third-party websites, platforms, or services that may be accessible through links on our Site.

Tradesfolks.in may amend or update this Privacy Policy from time to time by publishing the revised version on the Site. Any updated Privacy Policy shall become effective upon publication unless otherwise stated.

Users are advised to review this page periodically for any changes.

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1. COLLECTION OF INFORMATION

We collect information that is reasonably required to provide, maintain, improve, secure, and administer the Services available through Tradesfolks.in.

The information we collect may include information provided directly by Users as well as certain technical and usage information generated through interaction with our Site.

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2. INFORMATION WE COLLECT

2.1 Registration and Business Information

When a User signs up or registers with Tradesfolks.in, we may collect information including:

• Name
• Company or business name
• Email address
• Phone/mobile number
• Postal or business address
• Business information
• Product and service information
• Business registration details
• Applicable statutory or tax registration information
• Other information necessary to provide the requested Services

Where appropriate, we may also record or retain communications and correspondence between Users and representatives of Tradesfolks.in, including additional information provided during such communications.

Such information may be used for purposes including customer support, service improvement, quality control, training, dispute resolution, and maintaining appropriate business records, subject to applicable law.

2.2 Payment and Transaction Information

In connection with Paid Services or transactions conducted through the platform, we may collect information necessary to facilitate payment, billing, verification, or transaction-related activities.

This may include relevant financial or banking information where required.

We will handle such information in accordance with applicable laws and reasonable security practices.

Where payment processing is carried out through third-party payment providers, the processing of payment information may also be subject to the privacy policies and terms of those providers.

2.3 Technical and Usage Information

We may automatically collect and store certain technical and usage information when Users access or interact with our Site.

This may include:

• IP address
• Pages viewed
• Browsing and interaction activities
• Number of sessions
• Browser type and software
• Operating system
• Device-related information
• Usage patterns
• Website navigation information
• Other technical information necessary for analytics, security, and service improvement

We may use this information to understand how Users interact with our platform and to improve the functionality, performance, security, and overall user experience of Tradesfolks.in.

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3. USE OF INFORMATION

Information collected by Tradesfolks.in may be used for purposes including:

• Providing and administering requested Services.
• Creating and managing User accounts.
• Communicating with Users regarding their accounts, enquiries, listings, subscriptions, or Services.
• Processing and maintaining business or transaction-related records.
• Providing customer support.
• Improving the Site, Services, features, and User experience.
• Monitoring and improving the security and performance of the platform.
• Conducting analytics and understanding usage patterns.
• Maintaining appropriate business, legal, and accounting records.
• Complying with applicable legal, regulatory, and statutory requirements.
• Preventing misuse, fraud, unauthorized access, or other prohibited activities.
• Performing other activities that are reasonably necessary to provide or improve the Services.

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4. USER REGISTRATION AND INFORMATION RETENTION

Once a User registers with Tradesfolks.in, the User is no longer anonymous to us in relation to the information provided during registration.

We may store and retain User information for as long as reasonably necessary to:

• provide requested Services;
• maintain User accounts and business records;
• fulfill legitimate operational requirements;
• resolve disputes;
• comply with legal, regulatory, tax, accounting, or statutory obligations; or
• otherwise process or retain the information as permitted or required by applicable law.

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5. BUSINESS INFORMATION

Tradesfolks.in is a business-oriented platform intended to facilitate interaction between businesses, buyers, suppliers, manufacturers, service providers, and other Users.

Information that a User voluntarily submits for public or business-directory display may be published on relevant areas of the platform, including business listings, product/service pages, trade leads, catalogs, or other promotional sections.

Users should therefore avoid submitting information for public display that they do not wish to make publicly available.

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6. SHARING OF INFORMATION

Tradesfolks.in may share or disclose User information where reasonably necessary for providing Services, operating the platform, fulfilling User requests, maintaining business operations, or complying with applicable law.

Information may be shared with:

• service providers assisting us in operating the platform;
• technology, hosting, analytics, communication, or payment service providers;
• business partners where necessary to provide requested Services;
• government, regulatory, law-enforcement, or statutory authorities where required by applicable law; or
• other parties where disclosure is legally permitted or necessary to protect the rights, safety, security, or legitimate interests of Tradesfolks.in, its Users, or others.

We do not authorize third parties to use User information for purposes unrelated to the relevant Services except where permitted by law or with appropriate authorization.

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7. THIRD-PARTY WEBSITES AND SERVICES

The Site may contain links to third-party websites, applications, services, or platforms.

These third-party websites may independently collect and process personal information.

Tradesfolks.in does not control the privacy practices, policies, security, content, or data-processing activities of such third parties and shall not be responsible for their privacy practices.

Users are advised to review the privacy policies and terms of each third-party website before providing any personal information or using its services.

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8. DATA RETENTION

We retain User information only for as long as reasonably necessary for the purposes for which it was collected or where retention is required or permitted under applicable laws and regulations.

When personal information is no longer required and there is no legal or legitimate reason for retaining it, reasonable steps may be taken to securely delete, destroy, anonymize, or de-identify such information, as appropriate.

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9. DATA SECURITY

Tradesfolks.in takes reasonable measures to protect User information against unauthorized access, misuse, alteration, disclosure, or destruction.

Access to information stored within our systems may be restricted to authorized personnel, service providers, or other persons who require such access for legitimate business or operational purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we make reasonable efforts to protect User information, we cannot guarantee absolute security of information transmitted through the Internet or other electronic communication methods.

Users acknowledge that transmission of information over the Internet involves certain inherent security risks.

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10. USER ACCOUNT SECURITY

Users are responsible for maintaining the confidentiality of their account credentials, including passwords and other authentication information.

Users should:

• keep their passwords confidential;
• avoid sharing account credentials with others;
• use appropriate security practices when accessing their accounts; and
• immediately notify Tradesfolks.in if they believe their account or credentials have been compromised.

Tradesfolks.in shall not be responsible for unauthorized access resulting from a User's failure to maintain the confidentiality of their account credentials, to the extent permitted by applicable law.

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11. ACCESS TO AND CORRECTION OF PERSONAL INFORMATION

Tradesfolks.in is committed to maintaining accurate and appropriate User information.

Where applicable and subject to legal or operational requirements, Users may request access to or correction of personal information held by us.

Users may contact Tradesfolks.in using the contact details provided below for questions or requests concerning their information.

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12. COOKIES AND SIMILAR TECHNOLOGIES

Tradesfolks.in may use cookies and similar technologies where necessary to operate the Site, remember preferences, understand usage patterns, improve functionality, analyze traffic, and enhance the User experience.

Users may be able to control or manage cookies through their browser settings. Disabling certain cookies may affect the availability or functionality of some features of the Site.

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13. CHILDREN'S PRIVACY

The Services provided through Tradesfolks.in are intended for individuals who are legally capable of entering into binding contracts under applicable Indian laws.

We do not knowingly seek to collect personal information from individuals who are not legally permitted to use the Services.

If we become aware that information has been submitted in violation of applicable requirements, we may take appropriate steps to address the situation.

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14. LEGAL AND REGULATORY DISCLOSURES

Tradesfolks.in may disclose User information where reasonably necessary to:

• comply with applicable laws, regulations, court orders, or legal processes;
• respond to lawful requests from government or regulatory authorities;
• investigate suspected fraud, abuse, or security incidents;
• enforce our Terms & Conditions or other applicable agreements; or
• protect the rights, property, security, or legitimate interests of Tradesfolks.in, its Users, or other persons.

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15. CHANGES TO THIS PRIVACY POLICY

Tradesfolks.in may modify, update, or revise this Privacy Policy from time to time.

Any revised version will be published on the Site and shall become effective upon publication unless otherwise specified.

Users are encouraged to periodically review this Privacy Policy to remain informed about how their information is handled.

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16. QUESTIONS, CLARIFICATIONS & GRIEVANCES

If you have any questions, concerns, requests, clarifications, or grievances regarding this Privacy Policy or the handling of your information, please contact us.

Email: info@tradesfolks.in
Website: tradesfolks.in

© Tradesfolks Pvt. Ltd. All Rights Reserved.